Customer Support Representative
(Evenings and occasional weekends)
Are you looking to be an integral member of the team? Our Customer Support Representative is the center of information for the operations of the school.
Join our team and grow our mission by providing exceptional customer service and support to our students and families. You’ll work with a hard-working, strong team dedicated to the advancement and continuation of CPYB’s mission to inspire, educate and enrich lives.
The CSR is an instrumental member of the administrative team that serves as the first point of contact for students, families and faculty during our evening and Saturday class operations. This position is the center of information for the operations of the school. Activities such as receiving phone calls, supporting student/teacher needs, clerical support, triaging inquiries, and processing facility requests are a regular part of the evening tasks. Must be comfortable with Microsoft Office Products, answering phones, speaking to guests, working with children, and completing administrative tasks.
Must be able to work a variable schedule between 3:00 P.M. to 9:00 P.M. – Monday through Friday and be in rotation for Saturday and production weekend coverage.
- Demonstrated excellence in working with children and customer service is a must.
- Ability to obtain appropriate security clearances to work with children to include the PA State Police Background Check, PA Child Abuse History Certification and the FBI Criminal Background Check required.
- Reliable transportation to work at various worksites in Carlisle and Enola.
Submit completed application and resume to firstname.lastname@example.org.
Non Discrimination Policy: In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CPYB are based on merit, qualifications and abilities. CPYB does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic trait, sexual orientation, or any other characteristic protected by law.